Home About Marketplace Verification Help

Trade Categories

Agriculture Apparel & Fashion Electronics Machinery Home Decor Medical & Hospital

Industrial Segments

Chemicals Construction Metals Packaging Office & School Telecom & Auto

Quick Access

Explore All Categories Top Verified Suppliers New Listings Trending in India

The premium B2B Global Trade platform engineered for secure sourcing, verified suppliers, and seamless logistics across the world.

COMPANY

Home Page About Us Contact ImpexShips Join Our Team Vendor Registration

SERVICES

Explore Products Become a Seller Transporter Network Support & FAQ

LEGAL & ACCESS

Privacy Policy Terms & Conditions Return & Refund Policy Cookie Guidelines Admin Login Staff Login

© 2026 ImpexShips Global Trade Platform. All Rights Reserved. Designed for Mobile, Tablet, and Desktop users worldwide.

Return & Refund Policy

ImpexShips follows a structured dispute and refund process for marketplace transactions.

Refund Eligibility

Eligible when shipment is not delivered as contracted
Eligible for verified quality mismatch supported by proof
Ineligible for issues caused by incomplete buyer requirements
Time-bound filing windows apply per order type

How Refunds Are Processed

Submit dispute with documents and transaction references
Case is reviewed by admin and compliance workflows
Approved refunds are routed through configured payment rails
Status updates remain visible in order history and dashboard

Open Support Ticket Back to Home